It was easy to find the counter.
Staff was so quick in explaining conditions of renting that sometimes it was hard to remember all.
He gave us everything , explained rules, we signed and while I was making pictures of car he ran away . I think staff need to give a little more time for customer to look through the car.
Also the fuel that was already in tank, was poor quality, because it ran out much faster than it supposed to
After we got 91 we had a chance to compare.
About QEEQ:9.0/10
Easy to use.
I even had to contact customer service, they also helped.
Sometimes there was misunderstanding in the list of driver's documents. Somewhere it was told that only driver's licence is needed then I received email where it was said that driver's permit is needed ( that's why I had to contact support service and then make a call to a renting company to make sure).
Very confuse and difficult to find the staff in charge. No counter. Waste time to find the staff to collect car key. Differ name.. Should be europcar instead of easycar. Booking frontier but get other car. X trail. Staff ask to pay ot 5xxthb hidden charges. But after argue and show the booking slip. Waived at the end. Not so honest staff. Already purchase full insurance but the slip show with basic coverage only. So confusing
Like: Efficient service even when cancelling bookings. Easy to reserve online.
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