The service staff arrived quite quickly and were very attentive.

Picked up from Krabi Airport, thumbs up

The Toyota Yaris was a very smooth car to drive and it had great airconditioning. The whole process from start to finiah was very professional by Europcar amd detailed.

Easyrentcars worked how it was designed to work. Price drop protector did not work but this may have been an error on my part as I didnt pay to much attention to it when booking.

I booked carseat for 3-month baby but given the bigger size. Then they put the new one back. The new one size was okay but it was very dirty. Baby seatbelts were too long and could not adjust its length. So I had to solve it myself to tide up that belts for my baby safety. :((((

Very confuse and difficult to find the staff in charge. No counter. Waste time to find the staff to collect car key. Differ name.. Should be europcar instead of easycar. Booking frontier but get other car. X trail. Staff ask to pay ot 5xxthb hidden charges. But after argue and show the booking slip. Waived at the end. Not so honest staff. Already purchase full insurance but the slip show with basic coverage only. So confusing