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+44-2035140670
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+81 3-4578-4029
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+351-304500663
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6198428356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6198428356
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Search for GREEN MOTION Car Rentals in London

Terrible and scan from Green Motion.

Reviewed: Thu, Oct 24, 2019
About GREEN MOTION: 2.7 /10
Green Motion is trapping customer without optional insurance to deduct full deposit of GBP 1,205 by whatever reason. I saw another customer accused for a hairy like scratch only can be seen with a torch illumination when I lined up for pickup. When I picking up the car, their staff never go for car checking claimed due to raining. He just told me to check myself. However, due to raining and early morning at 7am, it is difficult to check clearly but only have to drive as is. But, found a scratch at the bottom later. When the car returned, their staff insisted the damage was by me. But, I explained it wasn't and found that after the car dried few days later. Then, their staff claimed told me there is 24 hours extension for me to check the car and report damage if any. However, it never happened in fact. We argued but he insisted nothing he could do. Asked me to write down the explanation at the return document and sign. He said their CS will contact me to understand. If compensation still need, there will be a repair cost assessment to confirm the money need to deduct from the deposit. However, my credit card statement shown the deposit was deducted in FULL before any repair cost assessment was received and confirmed. This is completely a scam.
About QEEQ: 8.0 /10
Volkswagen Polo image
GREEN MOTION
Heathrow Airport T5(LHR)
London
United Kingdom
Economy | Volkswagen Polo or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

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Compact | Volkswagen Golf or similar
GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sat, Oct 12, 2024
About GREEN MOTION: 10.0 /10
Great to deal with, very helpful
About QEEQ: 10.0 /10

R.Quek

View more >
Full Size Van | Mercedes-Benz Vito or similar
GREEN MOTION
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Fri, Oct 18, 2019
“I felt ripped off.”
About GREEN MOTION: 5.7 /10
1. Extremely long wait to pick up car. More than 90 mins. Staff don't seem interested in processing the customers quicker. 2. Uncomfortable waiting area with no seats. I had a family of 4 with 2 young children just left to hang around the road side of the hotel drive thru, in the cold, for 90 mins. 3. Service staff tried to charge me more for the car. Very different from the fee listed on the email from Easyrentcars.com. Tried to give me reasons as to why he should charge me more until i showed him the email from your side that states the exact amount i was supposed to pay. 4. Car return: Person checking the car was unfriendly and picked on areas which were not previously recorded on the handover list when i drove the car off. When i tried to reason, he said someone from the customer service team will contact me. 5. I just saw thousands of dollars charged on my credit card statement for damages with NO communication on what these charges are. Very unprofessional of the car rental company and leaves a very sour after taste for the customer. You guys need to put a warning somewhere for customers trying the service for the first time and unknowingly get sucked in due to the low charges advertised on your site. These negative experiences brings your reputation down together with the car rental company.
About QEEQ: 10.0 /10
You need to put warning signs for customers to take note of the fine print when dealing with green motion.

View more >
Economy | Volkswagen Polo or similar
GREEN MOTION
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Wed, Aug 28, 2019
“Lovely but underpowered car with pressure and poor transparency of costs- so won’t use again”
About GREEN MOTION: 6.7 /10
Hard to find- we went to wrong car hire place (due to looking for easy rent) Felt very pressured to buy expensive insurance and ultimately felt ripped off. Won’t use again

View more >
Compact | Volkswagen Golf or similar
GREEN MOTION
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Sun, Jul 28, 2019
“Terrible”
About GREEN MOTION: 6.0 /10
The worst rental experience I have ever gone through will never use them again
About QEEQ: 8.0 /10
Telling people you need a credit card to pick up. Make people book with CC

C.Jeffery

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Compact | Volkswagen Golf or similar
GREEN MOTION
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Mon, Jul 1, 2019
“After the initial delay at pick up everything went smoothly”
About GREEN MOTION: 7.7 /10
There was a queue for over two hours and the staff were taking a minimum of 30 minutes per person. Most customers had not been informed what paperwork was required - Although we had everything needed

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