Based on various reviews online and my personal experience, it's the typical Italian way of doing things. The efficiency was decent, the staff were quite laid-back, but everything worked out fine overall. Communication was fairly smooth, although using a translation app was necessary. The car provided was a CHR with great features, and it drove very smoothly.
The counter service was a bit slow, but the efficiency at the pickup and drop-off locations was very high, and the staff was extremely enthusiastic and helpful with any issues. They did not push insurance aggressively at pickup, which made the experience very pleasant. They also conducted a joint inspection of the car at pick-up and proactively pointed out any hard-to-notice damages. I will likely choose this company again next time!
Excellent car rental company. I’d recommend it anytime. It’s the first time I used it but it will not be the last
About QEEQ:10.0/10
Brilliant! Outstanding customer service. This is the second time I used their services, and it will most certainly not be the last.
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