Counter staff on pick up was incompetent, slow and always on hi s phone. Didn’t seem to know his job and just wanted to sell extra stuff taking up more time. Didn’t care about long line.very dissatisfied with the experience.
Waited for an hour, lots of people in line. The car I booked wasn't available. Reserved an Alfa Romeo but got a Fiat instead. They didn't even have the car I selected, very misleading.
Extremely slow and nitpicky. Everything had to be perfect. The contract was not in English, and the return location was unclear, we had to search several places and almost missed our flight.
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