Conflicting communication

Overall, they are quite good. The car models, prices, and services are all satisfactory, making it a great value for money, which was a key factor in my choice. However, one thing I really dislike is the 'pick up and return with empty fuel tank' policy. It is inconvenient to find a gas station right after picking up the car when you're not familiar with the area, and when returning the car, you have to calculate the mileage. Usually, fearing running out of fuel, I return the car with about 1/3 tank left, which feels wasteful. This policy is not good. I've driven in many countries, and this was my first encounter with such a policy.

They said there would be someone holding a sign to pick us up upon arrival, but after everyone in our group was picked up by various other people, nobody was there for us. We called and it took ages for someone to come, which seriously disrupted our schedule.

We needed to call to the officce to pick-up us, we were waiting ik the terminal until a citizien call the office for us.

telphone counter in terminal

state the catability of ENG speaking of rent a car company

Experience was good, but there were some small inconveniences. Taking the car lasted about an hour and a half, initially I did waiting for the car to be washed, and then I waited for the staff to find out how the GPS works. The GPS received was in Turkish and we were unable to use it, but we finally got our money back. Employees do not know English, which made communication quite difficult.