The pickup and dropoff of Ace was terrible. But all the rest was good

Great car at very reasonable price . Make sure you avoid tolls as the admin charge for each toll you pass is very high and you can’t “pay as you go”!

Great in terms of pricing but no info given re pickup. Said Airport but was in fact a shuttle to off site (close by), but no info given as to where to go without asking at tourist info, who said this happens a lot.

The counter staff were not sure about car category and tried to offer lower category!!. Also, they should maintain courtesy and should not give remarks about clients' countries of origin that might not be acceptable.

Excellent as usual

They gave us an upgrade due to being with family Great service and great help

Everything was great both in syd and melb branch except syd branch pickup shuttle came so late that i missed my flight but it was also improper planning on my part. Great experience overall

Staff in the morning was great but made my business partner pay the insurance again. Dropping the vehicle was worse. No instruction, had to wait for 10 minus to get the car to be taken back and then the counter staff almost made me miss my connection as they could not organise the shuttle bus to drop us off at the airport. Another company driver had to step in and get me to the airport so I would miss my connection.