Could be better and smoother...

K.Beh

Australia

Reviewed: Tue, Sep 17, 2019

About Apex: 8.7 /10

I have expressed my comments via their customer survey that the car seat we rented are not up to standard (the cleanliness, the condition and etc.) others (their services and car conditions) are definitely up to standard.

About QEEQ: 8.0 /10

I spent a lot of times in clarifying whether the rentedcar can be brought to ferry ride. I initially checked with your CS that budget car rental allowed us to do that . At the end, we got replied from budget that it doesn’t allow. This is quite frustrating with the clarifications. Different parties provide different replies.

Apex

Melbourne

Australia

Medium SUV | Mitsubishi Outlander or similar

1 days rental

Relevant Reviews on Apex Melbourne City

Gordon Russell

Australia

1 days rental

Apex

Melbourne

Australia

Reviewed: Tue, May 8, 2018

“Melbourne - Great Ocean Road”

About Apex: 10.0 /10

It took a bit long to pick up the car, but the staff at the counter were very nice and friendly.

About QEEQ: 10.0 /10

Elva Nathaniei

Australia

1 days rental

Apex

Melbourne

Australia

Reviewed: Tue, Nov 14, 2017

“Melbourne~Phillip Island~Great Ocean Road~Albury~Canberra~Sydney, Nightmare on the Highway!”

About Apex: 4.0 /10

Following the pick-up instructions, we took a cab to the Exhibition Center. The taxi driver drove in circles before dropping us off as per the address. We had to manage our luggage and kids while searching for the office which was unlike prominent companies like Heze, Eu, or Avis. After a long search, we found that Apex shares an office with Budget, it's small, and the staff were very patient, recommending insurance and giving breakdown instructions. We found it strange at the time, later we understood. It took forever to walk to the parking lot to get the car. Tip: In unfamiliar cities, rent from the airport; it's easier to pick up and drop off!

M.Jones

Australia

1 days rental

Economy | Hyundai Accent 2 Doors or similar

Apex

Melbourne

Australia

Reviewed: Sat, Jun 8, 2019

“Might use this service again”

About Apex: 8.3 /10

Everything was fine apart from upon pick up the member of staff was very rude and abrumpt, and also on his phone the whole time. My second visit the member of staff was alot friendlier and offered me an upgrade.

J.Wilson

Australia

1 days rental

Intermediate | Kia Optima or similar

Apex

Melbourne

Australia

Reviewed: Thu, Apr 11, 2019

“Reasonable price, disappointing service, and defective car”

About Apex: 5.3 /10

Very disappointed to be issued a car which, once you got into daylight (as opposed to being in the Southern Cross car park) had a damaged windscreen. This was reported ASAP (within an hour), but only suggestion was can you swap it over when you get to Sydney, some 750 kms.

About QEEQ: 7.0 /10