Excellent Staff, car and service, but somethings we did not like at all

Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.

Smooth and very handy

please put a ICE scrapper in the car !

I didn't gave 10/10 because, like every location, they promess you a golf which you never get (skoda for us).

Best price i could find for my trip, my car was upgraded to an SUB at the counter. very happy will look to use you again.

the drop off location is hard to be found especially now when road work is in process exactly on the right lane. Also the drop off sign is obstructed by other signs. is impossible to be seen from 200-300m. I was forced to pay a parking ticket of 3£ just because I got lost in parking area. Also I need to double check if the car has any marks... I don't think that a customer can be a damage insurance agent or whatever. Apart of that everything was good and stuff was really helpful.

easy process and navigation. definitely I will use it in future.