Hertz se Porto muy bien conmigo, tuvimos que hacer un upgrade del vehículo porque no entraba el equipaje que llevamos y la verdad es que el personal se porto de maravilla con nosotros, buscamos varias opciones juntos hasta encontrar la adecuada. Muy agradecido por el servicio!
About QEEQ:10.0/10
Todo fue muy sencillo y practico, necesita hacer una pequeña modificación para recoger mi auto más tarde, avise el mismo día y al llegar al mostrador de Hertz ya tenían la info. Muy buena respuesta!
“Satisfactory resolution to a renting issue with a car rental agency”
About RENT PLUS:8.7/10
The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.
About QEEQ:10.0/10
We communicated our issues with Rent Plus...that we paid for the rental again in order to get the car we reserved...and we were very impressed with Easyrentcars resolution of this issue and the timely credit we received for the added charges.
The insurance conditions are not very clear, specially when I pay the full cover.
The rent a car company at the Prague airport (Rent plus) asked me the prepayment from my Visa and told me that if something happen I have to pay in advance and than ask to Qeeq the money back. Is it true?
Pros:
- friendly staff
Cons:
- manual transmission instead of automatic reserved in booking
- instead of full-to-full policy we got partial full and did not get refund for extra fuel we bought
- super long waiting time for pickup
- hard to find pickup point
Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.
Right cars was great, I was very skeptical that everything will go smooth but it was, the pick up and drop off was quick and without any problems
I dropped of the dirty car so I assumed they will charge me with cleaning fee but they said it’s included in the rental
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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