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00308 491 0209
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+1-8007618913
Live chat Email us Service Code: 3413405357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3413405357
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The waiting game for a lower grade of car

Reviewed: Sat, Sep 7, 2019
About EZU: 7.7 /10
Pick up from the airport was ok. When we got back to the office we had to wait 20 minutes as only one staff member was there and another customer was being looked after - that meant the whole pick up process took almost 45 minute from arriving at the offices to leaving the offices. The corolla we wanted and booked wasn't available so we were given an equivalent car we were told from the same class- however it was a 1400cc car not the 1800 cc car we booked- I dont believe they are the same class of car with a much smaller motor. We were offered a corolla but told had to wait 30 minutes - then after 30 minutes were told the corolla was not available as they only had a newer car and we needed to pay more to get it.
Intermediate | Toyota Corolla or similar

Relevant Reviews on EZU CHRISTCHURCH AIRPORT

Crystal Constance

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Reviewed: Wed, Aug 21, 2019
About EZU: 10.0 /10
The staff were very enthusiastic and they also provided airport transfers. Thumbs up!
About QEEQ: 10.0 /10

Violet Trollpoe

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Reviewed: Mon, May 6, 2019
About EZU: 10.0 /10
The procedure is simple, just do your homework in advance and upload the necessary documents, including driver information verification. The pickup service is also good.
About QEEQ: 10.0 /10

Moira Fowler

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Reviewed: Wed, Mar 14, 2018
About EZU: 2.0 /10
The staff is nice, but there are many tricks making it difficult to guard against. This time we rented cars from different companies, and generally speaking, those run by foreigners were more professional and better regulated. This Chinese-run company takes advantage of their own people…
About QEEQ: 10.0 /10

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Intermediate | Toyota Camry or similar
Reviewed: Fri, Mar 13, 2020
“Positive, however would have appreciated a newer car with a lot less damage....”
About EZU: 7.0 /10
The process of renting car was fine. The only disappointment was the car was older and had 135,000+ KM’s AND the car was full of dents, scratches and damage, so didn’t look so nice on the outside. I had to take numerous photos of all the damage and bring staff member out to car to show him and confirm with him that I would not be blamed for any of this damage when I return the car. I was comforted knowing he had also took lots of pictures of the car a few hours before I arrived, so we both had proof of all the damage. No issues in returning the car when the staff completed their inspection - they did not try to accuse me of causing any of the damage.
About QEEQ: 8.0 /10

arwV8

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Full Size | Toyota Camry Guaranteed model
Reviewed: Mon, Dec 9, 2019
“Not as good as auckland, biased towards Chinese customers”
About EZU: 9.3 /10
The car was clean inside but outside was dirty, pressure washed that didn't clean very well. Car was function but old 5-6 years at a guess.
About QEEQ: 10.0 /10
Was hard to figure out who you were renting from. The facilities at christ church were less than acceptable the toilet was dirty and just not tended too. Staff were ok but pushed us aside when an arrogant Chinese party turned up an took over and took our ride back to the airport so we had to wait another 30 mins.

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