Budget BD Firenze EST Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Italy

Reviewed: Mon, Sep 2, 2019

About Budget: 9.3 /10

Car collection took a very long time, well over an hour. Luckily the Firenze staff member greeting us was extremely helpful. The car itself was not great - a button on the fob unlocks the boot and if you are not aware of this then the boot can fly open - happened to us on motorway and those following us were very lucky to avoid collision. Avoid Fiat Qubo!

About QEEQ: 10.0 /10

Very simple and good value, will use again Rebooking feature is briliant!

Budget

Florence

Italy

Economy | Ford Fiesta or similar

1 days rental

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Beau Bentham

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Reviewed: Fri, Aug 30, 2019

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They won't accept any documents other than an international driver's license, and they refused to rent the car on the spot. Note: This review requires me to mention a specific car model, but I didn't actually get a car, so I had to select one. Once again, the car rental company refused to give me a car!

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Reviewed: Fri, Oct 12, 2018

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Waited in line for 2 hours

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Reviewed: Wed, Aug 9, 2017

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The process was slow. After waiting in line for an hour, they told us that our prepared international driving permit and translated driver's license were not acceptable for renting a car in Italy. It's confusing because the same documents worked perfectly fine in France!