Easy, professional and reliable car rental

The staff was very unprofessional, wasting my time, and incompetent. They answered my questions incorrectly. During my trip, I had an accident where I was rear-ended. The other party admitted full responsibility, and I recorded everything, including the other driver's license, insurance details, and contact information. When returning the car, I mentioned this and asked if they needed this information. The rental company said I should claim on the spot. How was I supposed to know the repair cost? They then charged me directly. This company is very irresponsible. Never choose them.

ANYBODY CHECK THEIR CHARGE RECORDS FOR WINDSHIELD DAMAGE. THEY MAY MAKE A FEW SMALL CHIPS ON THE WINDSHIELD THAT MAY BE DIFFICULT TO NOTICE IN CHECK AROUND, AND CHARGE FOR THEM WHEN THE CAR IS RETURNED. THEY MAY CHARGE FOR CHIP DAMAGE OVER AND OVER. SCAM. COULD REALLY FEEL THAT. SENT SEPARATE EMAIL FOR THE SUBJECT TO YOUR OFFICE ALREADY.

The staff at pick up was ok. They explained everything to you. The car was nice and new. But it was not cleaned before pick up. Dirty windows, dirty on skin. The drop off process was so slow. I had to wait half an hour for returning the car.

It seemed like we had to wait a long time for a pick up. Longer than we were told it was going to be. Everything else was fine.

Great customer service. Friendly and informative. They told me to be careful as Alberta has speed cameras every where. So I very much appreciated that. No tickets for me.

On line booking was easy. I got what I expected.