From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9120838356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9120838356
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Average

Reviewed: Fri, Aug 30, 2019
About Hertz: 6.3 /10
It wasnt clear from the booking and also no option available to have pick up at the specific terminal. Upon arrival was told needed to go to other terminal which involved a shuttle bus which wasnt ideal with 3 young children and luggage. The car wasnt slightly smaller than expected but was told that it was the higher category, but was sufficient for what we needed. The car was handed over with no damage but upon collecting had a large dent to the rear and was told just to take a photo of the damage. The person that dealt with collection struggled to speak English and struggled on the computer system.
About QEEQ: 8.0 /10
Having the right terminal options on the booking otherwise no other issues.
Full Size | Alfa Romeo Giulia or similar

Relevant Reviews on Hertz MILAN MALPENSA AP

Bevis Motley

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Reviewed: Fri, Oct 4, 2019
About Hertz: 2.0 /10
Extremely inefficient. It took over an hour from queuing to get the car, and the car given had not undergone a safety check. The rearview mirror was broken, but they still tried to hand over the car to me. After complaining, I waited another 1.5 hours to get a new car. The replacement car was severely damaged all around the body, and the gas tank was only 80% full. I have been renting cars in Europe for over 10 years, and this is the first time I have encountered such a situation. It is truly disappointing!

Olga Sandy

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Reviewed: Thu, Jun 28, 2018
About Hertz: 2.0 /10
Arrived at the airport car rental location at 19:10, and it took about 2 hours to get the car. I initially wanted to rent a 9-seater car but was first given a 2-seater car, later it was changed to a 9-seater. My reservation required an automatic car, but the rental location only had manual cars. Due to the long wait, I had to accept a manual one.

Will Harper

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Reviewed: Wed, Nov 1, 2017
About Hertz: 10.0 /10
I booked an SUV but was given a 7-seater instead.
About QEEQ: 10.0 /10

P.McIntosh

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Convertible | Opel Cascada Cabrio or similar
Reviewed: Wed, Aug 7, 2019
“Car unavailable.”
About Hertz: 6.7 /10
On arrival I was informed that my choice was unavailable as the vehicle was no longer part of their fleet. I was offered a Fiat 500 convertible to replace it. This vehicle was not in my view "similar" to the Cascada I had paid for. I needed a larger car for the amount of luggage and passengers I was carrying. I am extremely disappointed with the service i received and have paid too much for the vehicle i drove which was a Fiat 500L.
About QEEQ: 8.0 /10

M.Nyroos

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Convertible | Audi A5 Cabrio or similar
Reviewed: Tue, Jul 30, 2019
“Very disapointed! Reserved a convertible and got a hatchback after over half an hour of waiting!”
About Hertz: 5.3 /10
This was the worst car hire experience ever! Did not got convertible as reserved. Instead a scratched hatchback after over half an hour wait. And even No apologies from Hertz. Not to speak of any compensations as I have got from other companies even from long queuing times.

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