The staff were very helpful, I couldn’t fault them.
The car was in good condition, it did have quite a number of dents and scratches and the air conditioning did not work. We were in Italy during summer and at 35 degrees temperatures it got very hot and sweaty in the car. The car wasn’t as clean as I would have expected it to be either. Otherwise mechanically the car was sound.
Overall it was a good driving experience in Europe.
My flight arrived early, so I picked up the car half an hour earlier than scheduled. I was charged an extra day's fee without being informed. I only found out when returning the car. If they had told me, I could have waited half an hour. Such petty behavior from a big company!
Long waiting time and low efficiency. There was only one person ahead, but I waited for an hour.
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Not a bad driving experience for out Europe trip.
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