Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.

The car we got had worn out shock absorbers...

The rental office is located outside Sydney Airport and you have to wait for the shuttle to come round. Other than that, the staff were friendly and quick. Overall, a positive experience.

Explanation of the automatic billing for the road Tolls was good. Explanation of the additional insurance was a little harder to fully understand as this was different to the EasyRentalCars insurance statements.

Car was good got me from A-B. But always had the worry the car may cut out as it’s routine service maintenance lights kept on flashing. And the seat height level handle was weak was worried to use it incase it drops the whole seat lower. Which it was too low as it is.

All worked well. No magic this time but maybe next time.