The experience was a little strange over all but we did get upgraded to a better car and it was good. We didn't seem expected at pick up and the car we received hadn't been yet cleaned and the tank was only half full. We never would have found the place without our phone GPS to return the car and no one seemed quite sure what to do with us once we were back. A truly sweet associate came to our rescue and drove us to the airport, for which we were grateful.
The process from pickup to return was very convenient. I booked a Golf but got a Corolla instead, which turned out to be just as good. In fact, the Corolla's power and fuel efficiency were excellent—no wonder it sells so well. I will rent a car again when I come to Vancouver next time. Highly recommended!
Super easy … much smoother than most of my rental experiences from the big companies. Very helpful staff.
Car only had 1/4 tank but everything else was great.
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