Waited well over 4 hours upon pick up. Customer Service was very bad from the get go , very rude . Had no customer service skills what so ever , refused to listen to us . It wasn't until my daughter rang head office and a new customer representative started their shift that things finally started progressing.
About QEEQ:10.0/10
Was very easy , definitely would recommend this site to family and friends
Europcar were good, although I was charged an international money transfer fee which I don't recall being in the contract. The vehicle was new, but a software glitch produced an airbag warning sign on the dashboard. The car itself was very basic and Mitsubishi really need to upgrade their "clunker" engines.
Like: Customer service was smashed out of the airport fabulous crew great vehicle easy access and Townsville rocks with customer service from the team at the airport Dislike: There is nothing sorry
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Customer Service
Relevant Reviews on Europcar TOWNSVILLE AIRPORT
j.Weerasekera
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View more >Dislike: There is nothing sorry
Sam
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View more >Dislike: Nothing