Like: Customer service was smashed out of the airport fabulous crew great vehicle easy access and Townsville rocks with customer service from the team at the airport Dislike: There is nothing sorry
It was a little difficult to contact staff. Left messages but did not return call. Had to go to the terminal and find Europcar counter. A lady from next door hire company had to look around the back and told us staff were there and would be out shortly. The customer service girl was very nice and friendly and completed our booking.
Car was very new and perfectly clean. Counter at pick-up had a computer glitch which caused a bit of delay, but nothing major to fuss about.
All in all a good experience.
About QEEQ:10.0/10
Very smooth and easy to make the booking online. Excellent price options as well.
Like: Easy car upgraded us when the vehicle we reserved was unavailable.
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Customer Service
Fabulous
Dislike: There is nothing sorry
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