Good car in good condition, beware of the insurance on easyrentcars website... Better to pay at coun
Balazs
Canada
Reviewed: Mon, Aug 19, 2019
About Alamo:9.0/10
The car was nice and pretty new but it was not very clean. There was a funny smell in it, like humidity... I tried to leave the windows open but it kept coming back. Also there was some dust and marks of what looked like someone opened a can of coke on the car... Even the mirror had those stains...
They said the reserved model was not available and suggested upgrading to an Audi A5 for additional cost. What a coincidence! I was tired and sleepy, so I agreed. The car was nice. The staff were quite detailed during pickup, explaining everything clearly. Also rented a GPS (BTW the Chinese GPS from Zuzuche suddenly stopped working :-). Staff were rather lax and casual during drop-off (relaxed?). Next time, I'll go with Hertz.
“Excellent Service but the choices of car was limited”
About Alamo:8.3/10
I had been using EasyRentCars / Alamo bookings for over 3 years on multiple occasions globally, primarily for North Americas. I had reserved Ford Edge equivalent, but when arrived was given a choice between Mitsubishi Outlander I believe and Jeep Cherokee, both choices were not as previous experiences I found the space much more compact as previously I had the new Ford Edge and on an occasion Jeep Wrangler. Driving Experience of the car provided was sub-par. Service from the Front Desk was outstanding, all the members of the team were very friendly and polite, easy to deal with. They tried their best to check other cars that would qualify for the same price, but had limited options.
About QEEQ:8.0/10
Great platform, not only I use myself everywhere I travel but also recommended to many family members. The vendors need to be more honest in terms of car options available in stock. This would adjust customers' expectations much appropriately.
Temps d’attente un peu long au comptoir National/Alamo a cause du manque de personnel.
Véhicule correspondant largement à ce que nous avions commandé.
About QEEQ:10.0/10
Efficace, informations claires et précises. Pas de mauvaise surprise !
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Good car in good condition, beware of the insurance on easyrentcars website... Better to pay at coun
Relevant Reviews on Alamo in Canada
Lester Melville
-
-
-
-
View more >Raymond Moulton
-
-
-
-
View more >Alice Philip
-
-
-
-
View more >OJ
-
-
-
-
View more >A.Leclercq
-
-
-
-
View more >