easy pick up and drop off.

Satisfactory

Probably because it's an ordinary city, there was no need to queue, no free car upgrades, no Chinese service, no free shuttle bus, couldn't deliver the car to the door, extra sales on their fuel option, plus tax making it almost the same as refueling outside.

Car was not fully fuelled up and additional damage found at pick up.

Quick, easy and friendly.

Easy to complete the booking by mobile phone.

Please don't try to trick people by scaring them about insurance. Most people have comprehensive travel insurance and when they say they don't need your insurance you shouldn't proceed to scare them that it is not enough. trying to upgrade people to another car for Inflated prices is not good. I was offered an upgrade if I paid £15 a day _ this is more than I paid for the car I hired! I was told it woukd be more economic as it was diesel!!!! We didn't use more than 15 pounds of petrol a day.