Very poor customer service

El auto tenia muchos defectos cosmeticos

Excelente

I should have checked the reviews first, there is a reason they only have one star. We tried to call from the airport 4 times and it kept saying no one is able to answer your cal. Finally an airport employee told us where to go and said they would be around in about 15 minutes, it was more like 30. The car had electrical problems that didn’t affect us too much but scared us the car may not make it back.

ABSOLUTELY AWFUL. Bait and switched, and claimed that Supplemental Insurance was required by law when it fact it was not. Bold faced lies from the car rental company, still waiting for my deposit return despite it already having been three days.

If it is going to operate out of a major airport, it needs to adjust it hours. No one answered the phone, and there was no shuttle to the business. I had to rent from another company at the airport.

The lady at the reception desk could use some customer service training. Her attitude was poor; she should be made aware that when there is competition, she should be more accommodating to customers.