I returned the car an hour earlier, and they wanted to charge an extra €100. I had to wait for forty minutes to return the car at the original rate. Ridiculous!

Good, good.

The pickup process was convenient, the car was ready, and it was clean with no odor.

The staff were very friendly, and the car was in excellent condition. It was practically new with only 3000 kilometers. A very good experience.

We lined up for about fifteen minutes, and the processing took less than ten minutes. Picking up the car was very convenient since the parking lot is just a three-minute walk from the store. The staff in the parking lot explained everything patiently. However, the parking lot near TGV was a bit tricky to navigate as the roads were narrow, so new drivers should be extra cautious.