Car was great, pick up location very easy. Very quick process.
The only negative comment is about the staff at the counter during pick up. Not professional and not helpful.
Aside from arriving late at night and waiting at the counter for the Indian staff member to appear, everything else was fine. The management is very good, and both pick-up and drop-off are efficient.
There was no line when picking up the car, it was very quick. The staff member was a friendly Black man. There was no hard-sell during the process, just pick up your car with your card.
The person handing over the car was a very nice White girl who upgraded the car for free, and she was very patient with the three car changes.
Overall, I have a good impression of the ALAMO branch in Toronto.
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Customer Service
Over all was great. Easy and quick and clear
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