Good service Good car

Excellent, flawless

At Phuket Airport Gate 2, since there's no dedicated counter, you need to call the staff to come and assist. If your English isn't good, you may need help from Thai service staff to make the call.

No Chinese language options, no charging port, and no phone mount. These small things caused significant inconvenience. During one trip, my phone battery was low, and I had to urgently return to the hotel. There was no information about gas stations, so I returned the car without a full tank and was charged extra for fuel.

Car pickup and drop-off are quite convenient. After arriving at the domestic terminal, you can see the counter just by walking outside. Returning the car is easy as well; just go to gate 3 on the second floor of the airport and call them, someone will come to collect it.

Drop off area, no staff. I called ahead to appointment the time to return. The staff told that I have to call 10 minutes before arriving. Absolutely, I could not call 10 minutes before arriving because I was driving and not supposed to make a call while I was driving. I got to the airport, so I had to find the ASAP staff. It took almost 30 minutes.