ASAP Phuket International Airport Review: Pickup/Drop-off Excellent, Cleanliness Pleasant, Customer Service Poor......

K.Tam

Thailand

Reviewed: Thu, Aug 8, 2019

About ASAP: 7.0 /10

Request for extension before the original return day by phone call. Extension amount was agreed by both party. However, extra cost was charged when returning the car due to staff weakness of understanding English. Very disappointed to the staff at the front desk.

Large SUV | Toyota Fortuner 7 Seats or similar

1 days rental

Relevant Reviews on ASAP Phuket International Airport

Susanna Tomlinson

Thailand

1 days rental

Reviewed: Mon, Jul 1, 2024

About ASAP: 10.0 /10

The vehicle was very new and great.

About QEEQ: 8.0 /10

Bard Collins

Thailand

1 days rental

Reviewed: Mon, Jan 8, 2024

About ASAP: 10.0 /10

Very satisfied, no issues at all

About QEEQ: 10.0 /10

Singh S.

Thailand

1 days rental

Intermediate | Toyota Altis or similar

Reviewed: Sun, Jun 30, 2019

“ASAP didn't give us the car that we chose. But instead gave us a smaller car.”

About ASAP: 2.0 /10

Waited so long. Didn't get the same car size as Altis. Had to argue with staff. Didn't get to collect the car at airport had to go out to another location 5 minutes away from airport to collect Altis. Was previously given a Nissan Juke before a huge arguement with the staff.

About QEEQ: 10.0 /10

Great service