Good

Overall quite satisfied. The car wasn't great, but the service was excellent.

Car was lovely for what I needed

Easy to book

Very friendly and helpful staff, they were also mandarin speaking so it made things alot easier.

Pick up and drop off very quick and easy. No logos on van but noticed the drivers uniform. Staff very friendly, car comfortable with lots of space.

Easy to book on line and great price.

Booked the RAV4 model guaranteed and got exactly that. Fantastic rental overall, especially given the price. 40,000km on the clock but no issues whatsoever. Definitely factor in the extra time for pickup. They will pick you up in a normal car so make sure to ask what registration is on the car doing the pickup and make a note clearly. Also make sure you have something to call in, SIMs are not really available on the arrivals hall from what we saw. Pickup is outside departures before the W pink sign, outside door number 3. Windscreen had pre-existing chips in them which make me a little uneasy - hope there's nothing under the hood being neglected. Overall, will rent again.