We were supposed to pick up the car at 9 AM, but they said they only start working at 9 AM and would charge extra to come early to the airport. The rental company was very far from the airport, and we didn't get the car until 10 AM. When we arrived at the office, there was no one there, even though it was past opening time. We had to wait for them to bring out about ten cars. We rented an SUV, and after less than 300 kilometers, it indicated it was out of gas. We seriously suspect the gas tank was tampered with. They even argued that we had a driving problem? We were very dissatisfied with the rental company not informing us that it was about a half-hour drive from the airport, which wasted the tourists' time. Returning the car would be impossible for those on a tight schedule. In the end, we left the car at the gas station outside the airport.

The staff were supportive and the condition of the car was good. I really enjoyed this experience, better than what I have expected.

The website and app is easy to be understood. But the coupons seem useless, because of the high caterias. And I don’t know how to refer it to my friend to get the bonus back, difficult to find the instruction.

car was older 2006, clean but non english warning components, no radio, screens dangling from dash

great deal

The car I got was exactly what I asked for and was really clean. The only downer is that the whole computer system was in Japanese and it could not be changed, there was also no USB port which is what I requested.

Excellent service, will use again in future