Trip itself went well with no problemas, but the rental and the service at the Counter was terrible.

V.Martins

Italy

Reviewed: Tue, Jul 30, 2019

About Budget: 4.7 /10

Terrible experience. Terrible service at the Counter. Waited for about an hour and a half because wanted to give me a smaller car than what I rented, which then I had to accept because there was nothing else to take. The supervisor was not friendly nor understanding, terrible service form her as well, then she said I was going to get a Toyota Yaris, BUT by then, there was only the Lancia Ypsilon to take. In my opinion should have gotten the upgrade, at least thats what happened to me many times in other Countries when on holidays. Very poor indeed.

Budget

Rome

Italy

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on Budget Roma Termini DTN

Grace Grey

Italy

1 days rental

Budget

Rome

Italy

Reviewed: Mon, Oct 20, 2014

About Budget: 10.0 /10

We chose to pick up the car at the Rome train station, which was very convenient. After completing the paperwork, a shuttle took us to the pick-up location. The staff was very efficient, and there was no waiting.

About QEEQ: 10.0 /10

Pete

Italy

1 days rental

Economy | Fiat Panda or similar

Budget

Rome

Italy

Reviewed: Mon, Sep 2, 2019

About Budget: 4.7 /10

Additional fees applied when we picked the vehicle up including a 'one-way service fee'. Prepay fuel fees were for a larger vehicle that we ended up not receiving, but we were billed the higher amount anyway. Overall, around £30 in surprise fees. Won't be using again.

Italy

1 days rental

Small SUV | Nissan Qashqai or similar

Budget

Rome

Italy

Reviewed: Tue, Aug 27, 2019

“Worst experience with budget car rental. Not helpful at all and were only able to give compact car”

About Budget: 3.0 /10

The car was far less than expectation

Giuseppina B.

Italy

1 days rental

Economy | Toyota Yaris or similar

Budget

Rome

Italy

Reviewed: Fri, Jul 19, 2019

“DO NOT RENT A TOYOTA YARIS! It is a DANGEROUS VEHICLE.”

About Budget: 7.7 /10

First, the counter staff added a Fuel option I did not request without asking. Second, and most importantly, the car SUDDENLY ACCELERATED BY ITSELF INTO A WALL. Thank God, no one was injured and nothing other than the front of the vehicle was damaged.

About QEEQ: 10.0 /10

Very easy to navigate.

Italy

1 days rental

Economy | Fiat Panda or similar

Budget

Rome

Italy

Reviewed: Sun, May 5, 2019

“Wrong location indicated on the map and no one answers the phone”

About Budget: 7.3 /10