Staff was helpful but I had to wait 1 hour and 30 minutes before reaching the desk as there were about 8 people before and the procedure was taking 20 minutes per customer. Also I was told I was upgraded but the car was only 1.0, I was expecting a more powerful car.
My first experience with Sicily by Car was great, this one was not. Vehicle was dirty and there was a smell of cigarettes. Car was damaged but I didn't care too much attention since I bought the insurance at the counter-
El coche muy bien,nos dieron uno de superior categoría y todo bien.Lo malo tener que pagar porque al final quien tenía la tarjeta de crédito era mi mujer y tuvimos que cambiar el contrato y nos cobraron bastante por ello y el tiempo de espera para recoger el coche también fue excesivo
The pickup process was excruciating with a very kong wait. Literally no other company had queues as long as Sicily By Car. There were 3 reps working but with all the attempts to up sell on car type and size, insurance, accessories, etc, it took 4 times as long to check out. By the time we made it to the counter I just wanted our car so we could begin our holiday. After check out, everything with the car went fine.
About QEEQ:10.0/10
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Waiting time on queue too long
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