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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1055498357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1055498357
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Search for ACE Car Rentals in Bordeaux

The wait to pick up the car at the airport was over 90mins which is excessive.

Reviewed: Mon, Jul 22, 2019
About ACE: 8.3 /10
The wait on arrival was excessive, I don't expect to wait over 90 mins in a queue for a pre-booked car. The woman at the drop off was rude and unhelpful when I asked about the excess I had but on my card. ACE would not accept American express for the final payment or the excess ( I had a separate insurance for this) and I had to put it on my debit card which cost me money and I have to wait 8 days to get it back but that was difficult to find out as they told me it would be sorted out when I returned and then they were rude at the drop off when I asked about it and I had to go back into the terminal desk. There was a queue and I had to get a flight but the girl just said I had to wait till they pay it back.
About QEEQ: 8.0 /10
The booking platform was fine
Opel Adam image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Mini | Opel Adam or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

NT

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Mini | Opel Adam or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Fri, Feb 7, 2020
About ACE: 7.3 /10
Long wait as computer system down. Staff were very pleasant.
About QEEQ: 10.0 /10

r.sansom

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Aug 6, 2019
“Car in good condition no issues”
About ACE: 8.7 /10
The actual rental company was gold not ace. It was hard to fi and the drop off due to alterations to airport
About QEEQ: 8.0 /10
Platform worked ok

t.rougeron

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Mini | Fiat 500 or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Jul 23, 2019
About ACE: 5.3 /10
On vous factures un assurance aussi cher que la location. Honteux !!!!!!

S.Vogel

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Jun 11, 2019
“Too long a wait at the counter and when getting and dropping off the car”
About ACE: 7.0 /10
Counter staff helpful - getting the car and dropping off too slow due to lack of staff
About QEEQ: 10.0 /10
Platform ok - didn’t get a price drop

B.Lambrick

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Fri, Jun 7, 2019
“Deceptive information.”
About ACE: 5.0 /10
I booked a car through Ace whose local agents showed as Rhodium. In fact they were using, in my opinion and that of scores of people, the worst car hire company in the world - Goldcar.
About QEEQ: 8.0 /10
As a booking platform it was very good except the information about the company they use was totally and unforgivably incorrect.

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