The email confirmation stated pick up was in terminal however this wasnt the case. I actually paid more for this privilege so i was disappointed to find that I had to get a shuttle bus to the pick up. Overall we had to wait a long time to get the car.
they have given us the wrong drop off location even though we hav asked for it and confirmed by the staff however, the location was 45 min away from where we requested the drop off and staff said that qeeq designated the drop off location.
the car was damaged in several locations around the body
“Très déçu je ne renouvellerais pas ma demande de location”
About Keddy by Europcar:6.7/10
Il n’y avait pas de clio disponible, on m’a proposé une panda 4x4 que j’ai refusé. On m’a alors proposé une clio zen moyennant 100 € de plus, c’est inadmissible. Je ne repasserais jamais plus par cette compagnie.
“bonne expérience à l'exception de la recherche d' un local appelé KEDDY qui n'existait pas.”
About Keddy by Europcar:6.0/10
sur mon bon de réservation il n'était pas écrit europcar j'ai longtemps cherché ou m'adresser.
j'avais demandé une voiture avec un GPS, il n'y en avait pas.
voiture sale (crotte d'oiseau)
“Europcar staff at counter and on parking lot could be mor freindly .”
About Keddy by Europcar:7.3/10
waited about 30 min. to finish the booking.
only 2 are at parking. if you want some explanations regarding the car you have to wait or look for them.customer service could improve.
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Customer Service
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