The staff at the pickup location was inexperienced and extremely slow. When I asked if the key was for the booked model, she said yes, but they gave me a sedan instead of an SUV. Had to ask again and was told this was the only car available. Returning the car was smooth.
“Smooth pickup, great location of rental counter. Staff were brilliant, vehicle beyond expectation”
About Budget:10.0/10
Budget staff realised we might need a 4WD due to forecast snow and were able to provide one. Great service, fast and friendly. Will definitely use again
About QEEQ:10.0/10
Excellent
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