Picking up the car (excluding the waiting time in line) took over an hour. This car rental experience was terrible. Due to someone with the same name having a poor rental history, my pickup process took an hour. On top of that, I was charged for a minor scratch that wasn't noticed during the initial inspection (the car was casually checked during pickup but inspected meticulously with a magnifying glass during return). Additionally, the car's overall condition was awful—like driving a tractor with constant clanking noises, and the car was covered in scratches, from the wheels to the body.
All was good no prob picking up and returning the car.
About QEEQ:10.0/10
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