This was my first time using EuroCar, and I'm very satisfied. The staff were patient and thorough. Since I was going on a long-distance trip, they specifically picked a car suitable for long drives. The car was very new and equipped with adaptive cruise control and driver assistance features, which significantly reduced the driver's workload on the highway. I'm very grateful.
The car rental company was overall acceptable. However, when returning the car, the staff specifically checked the underside of the car by hand and claimed there was a scratch, charging 70 euros for it. That area is typically not inspected during pickup, so it was hard to explain the reason. It felt like an unavoidable situation. Fortunately, I applied for insurance reimbursement, and QEEQ assisted promptly in handling it.
About QEEQ:10.0/10
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