The car return process was terrible. The person in charge of inspecting the car tried their best to find flaws after learning that we had full insurance from a third-party provider rather than their company. I had carefully taken videos of all the scratches and damages when picking up the car, so they couldn't point out any issues with the car's body. In the end, they went to the extreme of using a flashlight to check the windshield and pointed to a tiny 1mm white dot, claiming the glass was damaged. They spent half an hour finding three small white dots and demanded insurance be used for repairs. I've rented cars many times before, but this was the first time encountering such nitpicking behavior. Truly awful!
The staff at the Rome Termini office kept promoting car upgrades and insurance. After some negotiation, we chose to upgrade to a Ford Kuga. The car was very new and had a navigation system, which was very convenient.
The car model was downgraded. They insisted that we buy insurance from the company.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
System Maintenance Notice We are currently upgrading call system, phone customer service is not available. This process is expected to take approximately 30 minutes to complete.For urgent inquiries during this time, please contact online customer service.We apologize for any inconvenience this may cause and appreciate your understanding.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on NOLEGGIARE ROMA TERMINI
Penelope Charley
-
-
-
-
View more >Carey Huxley
-
-
-
-
View more >Cora Caroline
-
-
-
-
View more >Emily Cowper
-
-
-
-
View more >Sean Jonson
-
-
-
-
View more >