The overall service was quite good, but there were two issues during the return: 1. The address provided by you showed an error when searched on Google Maps; 2. Possibly because of my limited language skills, the navigation was too difficult, and I mistakenly thought the pickup location was the return point. Later, when handing over the keys, I showed the parking photo to the staff, who informed me that I had parked in the wrong place. After moving the car to the new location he provided, there was even a fender bender at the parking lot exit!
I rent cars in Europe for 200 days a year, and this car rental company is terrible. The counter clearly stated it was a deposit, but after returning the car and leaving Paris, they charged my credit card. When I asked the car rental company, they said it was for insurance. If I wanted insurance, wouldn't I have bought it at the counter? And they didn't even have my signature.
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