Simple et efficace

1) Both side mirrors were glazed which made me very difficult to see the view in them. Unsafe driving 2) the fuel level when I picked up the car was not full. The Tamra staff refused to top it up to full.

I had a great experience with Tamra car rental. The pick up and drop off process was quick and smooth. The car we hired was great and the staff were amazingly helpful. Thanks.

車のコンディションは良好。受付の方も翻訳アプリを使って対応するなど丁寧でした。他の大手レンタカー会社に比べると安い。情報が少なく不安でしたが、安心して利用出来ます。 カーナビが韓国語にしか対応していないので、ナビはNAVERマップを利用しました。スマホホルダーが用意されていたのも良かった。

Old car, bad location to pick-up the car, bad customer service, ...

1. Given a car different from one I booked. 2. The car had empty fuel tank, with red warning light. 3. When questioned why empty tank, I was given a foolish verbal explanation by a man (a manager, I think, who is not a local Korean) that there is restriction by the Korean authorities in filling up rental cars. This is really insulting my intelligence, to say the least), just to find an excuse. 4. A requested for the car I booked weeks ago, with full fuel, but was told I need to wait for the car to be available when returned by user.!! 5. Finally after arguing, I was offered a bigger car, not of my choice, with slightly more than a quarter tank. 6. With no choice, I took this car which was difficult for me to drive, and costs me much more in fuel cost. 7. All in all, I had an unpleasant experience upon arrival at Tamra, and it ruined the start of my holiday in Jeju to some extent.