Very dissatisfied. Upon return, they nitpicked and claimed the underside of the car was scratched by flying sand and stones, insisting on a charge of 115 SAR. They also deducted the deposit twice, each time 2000 SAR.
The car wasn't full of fuel when I picked it up, and they wouldn't refund me the extra fuel I added when returning it. After some arguments, they said the fuel cost covered the overtime fee, so I didn't have to pay it. In reality, they actually lost 15 SAR. I really can't understand the logic of Saudis.
There was a long queue at the counter and the process was very slow. Al Ula airport is quite small, so I suggest that one person quickly gets off the plane and heads to the counter to handle the car rental procedures.
About QEEQ:10.0/10
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