Very good, the process was relatively quick, and the service was excellent! However, Budget has too few car models and limited availability, with just one row of cars. In comparison, Lumi has four rows and allows direct counter rentals.
Very dissatisfied. Upon return, they nitpicked and claimed the underside of the car was scratched by flying sand and stones, insisting on a charge of 115 SAR. They also deducted the deposit twice, each time 2000 SAR.
There was a long queue at the counter and the process was very slow. Al Ula airport is quite small, so I suggest that one person quickly gets off the plane and heads to the counter to handle the car rental procedures.
About QEEQ:10.0/10
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