Everything else was great, except the long wait in line for car pickup.

I only inquired about whether insurance was needed and whether the car should be returned with a full tank, other than that they didn't bother me with unnecessary details, which was nice. As for the car model, the staff selects it for you (with company A, you can choose a car of the same specifications in the parking area yourself). If you have specific model requirements, you might want to ask when they confirm your order. I used to always go with company A because they had an automated pickup machine which saved dealing with staff. This time, I found out that the automated machine was shut down, and I had to wait in line to talk to the staff.

They provided a pickup truck, which was exactly what I needed. Excellent!

這輛車很大.但因未在下大雪的地方.輪胎非雪胎.鎖已好幾次在有坡度德地方上不去. 然後取車前有洗過.因為下雪.所以後行李箱結凍打不開 其他內部車況很好

They were great.

Great customer service. I e-mailed a question and heard back right away!