Both pickup and drop-off were quite convenient. There's no extra fee for one-way car rentals in Thailand, which was great! I picked up the car in Phuket and returned it in Bangkok.

I have used Thai Rent a Car many times, booking through different platforms. Each time, they didn't inspect the car during pick-up or return, just checked the fuel gauge.

The overall process was very good!

The pick-up and drop-off process was very quick.

English communication was a challenge but manageable. My pick up location was changed at last minute although an hour before I called and they confirmed to pick from domestic counter when I reached it was closed andnthey asked me to reach international counter for paper work and finally my car was at domestic airport. I had to move twice with my luggage and family in night