There was a Canadian guy in front of me who really tested the patience of the staff but they handled him well. His idiotic questions were the cause of my delay picking up the car.
“All was ok except that insurance issue. My learning is that I will never buy insurance with you.”
About Keddy by Europcar:9.0/10
The amount of the deposit they asked was 3 Times more than the one in the confirmation email. Hence i had no other choice than buy full insurance with them too even despite i bought full insurance with you. So i ended up having 2 full insurance. One with you and one with them.
“Car was smaller than the one ordered. Europcar desk staff were abrupt as we hadn't booked direct”
About Keddy by Europcar:7.3/10
No it was a Qashqui not a Tuscon and wouldn't fit 5 passengers. The staff said we need to take out extra insurance but I said we had done it with you and we were told it wasn't good enough although it was the same. We also had to use a credit card for £2000 excess incase of an accident but were told had we gone direct we wouldn't need to.
About QEEQ:10.0/10
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