CORK CAR RENTAL REVIEWS

I was very unimpressed that the sales assistant tried to sell us additional insurance when it was clear we already had paid for additional insurance through QEEQ.COM. Indeed if I hadn’t read it carefully, I would have failed to notice the additional €1000. It was also helpful that QEEQ.COM had highlighted this as a potential issue- still a poor show from hertz in cork when late night covid 19 flight that had lost our luggage made us tired and weary! That said when I rang to change he drop off and had another representative they couldn’t have been more helpful and the office in Wexford were equally helpful

We had to walk quite a distance at the very end of the parking lot at Cork Airport, with all our bags in tow, to find the vehicle. When we got to Dublin Airport to drop the car off it was very confusing on where we had to go. We almost boarded the shuttle as if we were going to pick a car up! The communication of the shuttle workers was not very clear.

Easy and quick with a great deal found for what we were looking for!

Pick up counter man very attentive and helpful. Drop off unclear went to the drop off point, note on counter saying closed go to the main airport desk.

Price drop protector good idea. Saved money on this. Thank you

great modern car, quick pickup and drop off, couldn't have been better

All easy

First car offered wasn’t suitable. It was changed for something like what was ordered.

Very satisfied

The agent behind the desk had an attitude problem at check in. I booked a small Caddy van for the week at Christmas as it was good value. I was told all they had was a long wheel base Transporter which was far larger than the caddy. I was told by the agent people only book vans when they need to carry large items... clearly this isn't the case or the VW Caddy wouldn't exist... The LWB Transporter was too big for what I needed, and not exactly an upgrade due to the increased running costs.

Very easy to book, would recommend.

Fast friendly service, great value, can't fault them.

Very easy booking process, highly recommended.

Fantastic service at cork airport. Very fancy upgrade for free. No hard selling insurance... Just a friendly soft encouragement! Couldn't be better.

The car did not take the luggage and people readily - I sized the vehicle from the description on the website. There were more marks on the car on collection than on the documentation.

The website said there was a shuttle bus which almost made me rebook with a different company but the counter was actually in the terminal at the Hertz desk. I was very happy with the pick up. Car was brand new.

Booking was easy enough.

Car exceeded expectations, new clean perfect

Easy fast booking

We booked a fiesta and was upgraded to a larger vehicle. This was a welcome upgrade.

Very easy and quick.

I picked up the rental car at 22:15 in the dark and dropped it to Dublin approx 8:00 also in the dark. I was accused of scratching the car which I did not do. I showed them (Europcar Dublin airport) the cctv footage of the scratch 15 mins after pickup and they said it didnt matter because I didnt make them aware within the 12 hour window. I only had the car in my possession for 10 hours and the Cork office told me I had 24 hours to report any issues. (Cork Airport office was great). My review here does not allow me to choose my score which is wrong. The car was ok and drove well. it had scratches you would expect from a 2 year old rental car with 85,000kms. The issue is that they wanted to charge me $1500 first, then dropped it to $850 and then to $800 for damage I did not do. Even with video proof they still charged me and I am never ever going to use them again. I had insurance through QEEQ which covers me but it is the principle of the thing. The car had many other scratches on it 7 of which were highlighted in the pre inspection paperwork. so you think they have done their job and notated all the scratches. Make sure you take pics even in the dark as they obviously charged other people before me and never repaired the scratches that those people were charged for. I have 25 rentals on QEEQ alone and this is the only time I have been taken advantage of. DO NOT RENT from EUROPCAR. Plenty other decent companies renting in Dublin Airport. Hertz Dollar Trifty Alamo Budget Avis have all treated me well recently. I would have scored 5 for Europcar Cork Airport and 0 for Europcar Dublin Airport.

My only issue with Qeeq is I want to set the score for my experience and not an algorithm. I would have scored 5 for Europcar Cork Airport and 0 for Europcar Dublin Airport.

Car first offered was not compatible to my Sat nav connection. Had to arrange an older car which had the required connection plug. Staff did all they could to sort this out for me. As a vital piece of equipment, this should be made clearer to people at the time of booking.

Staff were excellent they were extremely nice both in cork and Dublin

Very helpful and price couldn’t be beaten on any other site!

Hidden costs that were not highlighted during the booking process. Had to go back in and resubmit the times for the car drop off even though I clearly gave them during the phone booking process. When I went back in to resubmit I was charged an additional cost for the drop off. Not impressed with the process.

The car they provided was very old, and the air conditioning didn't work. Fortunately, the weather was cool, so we didn't need the AC. The pickup and drop-off staff were straightforward and didn’t fuss over minor scratches.

The booking was all pretty smooth, and very easy to locate and drop off, adding an extra for a driver for an extra day they charged for the whole rental period was a little annoying other than that would recommend!

Perfect and smooth as always!