Hiccups on uplift but 0therwise okay.

The service was excellent, with minimal queuing and an acceptable wait for the car. I rented the car for 13 days; it was a Citroen C5. Upon returning the car at Paris airport, I accidentally scraped the right front wheel against the curb due to the narrow lanes in the parking area. There was some dust on the car. EUROPCAR charged me 287 euros for repairs without providing any repair invoices or pictures, which left me quite puzzled.

I found the service attitude to be quite good. They didn't push me to buy local insurance. The staff was enthusiastic and attentive. A very nice experience.

The contract clearly stated a payment of 3.6 euros at the store, but after returning the car, 11.71 euros were deducted from my prepayment without explanation. Not sure what the charge is for?

Good attitude, provided vehicle was very clean and had low mileage.

I was surprised to see that I had priority booking. This got me instant handover if the car while others in the queue had to wait over an hour.

Thank you for a smooth booking and for priority check in