Terribles políticas de revisar tarjetas, según ellos mi AMEX que tengo desde el 1997 es de Arabia Sa
P.Kelley
United States
Reviewed: Mon, Nov 18, 2024
About Budget:6.0/10
Terribles políticas de revisar tarjetas, según ellos mi AMEX que tengo desde el 1997 es de Arabia Saudita
Reply by Qeeq: Thank you for your feedback on QEEQ. We sincerely apologize for any inconvenience caused. It is important to note that the （credit card in the full name of the main driver） is a necessary document for pick-up. If the main driver is unable to provide the required document, the supplier will be unable to provide the car. We regret to inform you that in the event of not being able to pick up the car without the requested document, a refund cannot be provided as per the policy. We value your input a
Initially, they assigned the same car to us and another person, and later replaced it with a different car for us. During pickup, they added a lot of extra tow insurance and other fees without informing us, just hurriedly told us to sign at a few spots. The total rental fee was $300, but they ended up charging us over $200 more.
Our English is not very good, but the front desk staff was very friendly and helped us complete all the rental procedures. Their attitude was excellent, and this company is trustworthy.
The service was fine, but the car's CarPlay had issues, including system crashes and GPS drift. Ultimately, I had to use my phone for navigation.
About QEEQ:10.0/10
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Terribles políticas de revisar tarjetas, según ellos mi AMEX que tengo desde el 1997 es de Arabia Sa
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