No volvería a alquilar

Clau

Portugal

Reviewed: Thu, Oct 24, 2024

About KLASS WAGEN: 6.0 /10

Nos sentimos estafados. Al recoger el coche nos dijeron que había que pagar un depósito de 150€. Además, al no estar la tarjeta de crédito a nombre del conductor, tuvimos que pagar otro precio distinto a lo que se nos dijo por internet.

Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. We sincerely apologize for any inconvenience this may have caused. It is essential to emphasize that the credit card bearing the full name of the main driver is a requisite document for vehicle pick-up. Should the main driver be unable to present this necessary documentation, the supplier will regrettably be unable to provide the vehicle. Upon further investigation, it was clarified by the supplier that they typically recommend pur

Mini | Fiat 500 or similar

4 day rental

Relevant Reviews on KLASS WAGEN in Portugal

Mark

Portugal

8 day rental

Small SUV | Volkswagen T-cross or similar

Reviewed: Sun, Sep 15, 2024

About KLASS WAGEN: 8.0 /10

The pick-up/drop-off point is outside of the airport, but there's a regular shuttle. Shuttle may be overcrowded, so be in advance for the drop-off.

About QEEQ: 8.0 /10

F.Fraga

Portugal

4 day rental

Mini | Fiat 500 or similar

Reviewed: Sat, Aug 10, 2024

About KLASS WAGEN: 10.0 /10

O funcionário Abreu foi muito prestativo

About QEEQ: 10.0 /10

Morton Joule

Portugal

1 days rental

Reviewed: Wed, Jun 12, 2024

About KLASS WAGEN: 4.0 /10

We were required to buy full insurance, otherwise we couldn't pick up the car. We had already informed them that we had bought insurance through the rental platform, but the staff insisted that we couldn't get the car without purchasing their insurance. We immediately called the rental platform's customer service to explain the situation. The customer service requested to speak with the rental company staff, but the staff refused to take the call, stating that the contract was between the rental company and us, unrelated to any third party. We could cancel the order if we wished. Fortunately, the rental platform's customer service was able to cancel our original super full insurance purchase and the refund was processed on the next business day. It was Sunday the day we picked up the car. The rental company had many counters, but only 2 employees were working. When we arrived, there were 4 or 5 groups of customers waiting. From arrival to departure, it took about 1 hour and 30 minutes.

About QEEQ: 10.0 /10

Candice Newman

Portugal

1 days rental

Reviewed: Sun, Jul 9, 2023

About KLASS WAGEN: 8.0 /10

It's okay.

Aloke Das

Portugal

2 day rental

Economy | Volkswagen Polo or similar

Reviewed: Thu, Aug 17, 2023

“Cars were decent but the pressure for insurance upsell at the pickup counter feels very unnecessary.”

About KLASS WAGEN: 9.0 /10

Decent car, though fair warning there is significant upswell of insurance at the counter. Guy at the counter straight on lied to my face about many things, such as their cars not having a spare wheel even though it was present when I checked later. Their charges for even minor dents and damages is significant plus they keep adding on extra admin fees if you don’t buy their insurance. I ended up buying the extra insurance though they didn’t seem it make it a choice available to customer.

About QEEQ: 10.0 /10

QEEQ is a great platform to book car rentals. Having the diamond membership opens up a lot of discounts which you can’t get outside.