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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4274620356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4274620356
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Search for Thrifty Car Rentals in Los Angeles

A horrendous experience

Reviewed: Tue, Oct 22, 2024
About Thrifty: 8.0 /10
I arrived at Thrifty around 9pm on Friday and didn't receive my vehicle until after 2 am Saturday morning. I had booked a pickup due to all the large luggage we would be returning with but received a Ford Explorer instead. I will have to return to California to pickup more luggage we had to leave behind as a result of not getting the pickup we had booked. The staff did not provide any details on why it took so long other than to tell us they were operating with a skeleton crew. On a busy Friday night??!! Further when we called to ask if we could swap out the Ford Explorer we were told there was one in Santa Barbara, 60 miles from our location but as it turned out, that Thrifty location no longer existed.
Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us. The car group was made up according to its function、number of seats, etc. If were offered the downgraded car, please contact us at the counter immediately. Thanks for your feedback and look forward to seeing you next time.
Nissan Frontier image
Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Pickup Truck | Nissan Frontier or similar

Relevant Reviews on Thrifty LOS ANGELES INTL AIRPORT

W.Murphy

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Compact | Ford Focus or similar
Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, Nov 4, 2024
“Very useful and needed for LA”
About Thrifty: 9.0 /10
The queue was quite long and the communication was quite vague, was not informed about a deposit until at the check in desk
About QEEQ: 10.0 /10
Very good

Kent Stephens

View more >
Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, Oct 20, 2021
About Thrifty: 2.0 /10
Maliciously increased charges

G.Chuang

View more >
Convertible | Ford Mustang Cabrio 4 Seats or similar
Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sat, Feb 29, 2020
“Effortless and efficient”
About Thrifty: 9.0 /10
A little up selling the insurance at the counter (but somewhat expected.) overall smooth
About QEEQ: 10.0 /10
Love booking via easyrentcars! Very easy and great price

J.Lee

View more >
Full Size | Chevrolet Malibu or similar
Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Tue, Jan 7, 2020
“Good rentcar”
About Thrifty: 10.0 /10
Good
About QEEQ: 10.0 /10
Good

R.Maupin

View more >
Medium SUV | Nissan Rogue or similar
Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, Dec 23, 2019
“Great with you, depends on the company you rent with.”
About Thrifty: 8.7 /10
I would have rather rented at Thrifty, you put me at Fox, there were hidden fees and crappy cars with more hidden cleaning fees after I got in the car. I will never rent at Fox again!
About QEEQ: 10.0 /10
I have no problem with you, at a platform, I have used you before with Thrifty, and all was well.

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