Waiting for car and cleaning car was not good but car was reliable and in good condition.

MAL, no lo recomiendo. Me hicieron un cobro adicional de 119 dolares por 9 galones de gasolina, y yo deje el tanque lleno. Tengo el video de la entrega del vehículo. Adjunto foto

The officer was totally confusing. We received multiple tickets. When you add them all up it was $1000+ but she kept insisting us we will be charged around $150 in the end. Later on she said $250 - it was a complete mess. We noticed scratches and damages in the car and when we asked for another car she said "just take a photo of the damages and you should be fine" what does that even mean? Terrible service.

Trying to change the booking time took some resolving but we got there. The car had lots of scratches all around, which is fine but please indicate them rather than asking me to do it! The car was fantastic highly recommended exceeded my expectations

Thrifty’s LAC office is closed due to covid. They didn’t say so on the reservation. Thrifty had a sign that said they were closed, but didn’t tell me I needed to go to Hertz to pick up the car. Better communication would be helpful!

Stop making me sign in every time I use the app! Remember me!!!!

Best price for LAX. No pushy sales tactics, no problems at drop off, all very smooth and professional. Got to choose any economy or compact car I wanted.

Booking was smooth, best price and notifications emailed to me when anything needs to be done.