Collection was a nightmare and id likely avoid this company. However the vehicle I got was great
N M
Italy
Reviewed: Thu, Sep 12, 2024
About GOLDCAR:5.0/10
Absolute shambles. Waited over 3.5 hrs to get the car. Long line, not moving, no cars, not much staff. After getting to the counter, had to wait another 30mins for my car as it wasn't there ? Resulted in me missing a paid activity which I.belieb I should be compensated for at the very least
About QEEQ:9.0/10
I contacted Qeeq to discuss how long I had to wait and enquire about compensation. They said they are looking into this and will get back to me. So far they have been very responsive but are awaiting to hear back from goldcar
Reply by Qeeq: We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. Thank you for your feedback. We look forward to serving you better next time.
This company is actually GOLD CAR. If it's this company, do not rent from them. They forcefully sell insurance and won't give you the car otherwise. The insurance is very expensive too!
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Collection was a nightmare and id likely avoid this company. However the vehicle I got was great
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